F.A.Q. — Frequently Asked Questions

  • How does ProWriter service work?

To learn about how our service works, please visit How It Works page where you can read a detailed explanation of our features, along with a step-by-step guide.

  • How do I place an order?

To place an order, simply navigate over to the Order page and fill in the required information concerning your particular order. Alternatively, you can place your order over the phone or by using either the Live Chat or Email feature at the top of the website or Contacts section.

  • Can I lose money by canceling an order?

As long as you have not received the work, you can cancel and receive 100% refund. Once we complete the paper and share it with you, the percentage received after cancellation may be lower than 100%.

  • How do you set the prices?

The prices depend on the length of the paper, deadline and niche. However, our prices are fair compared to the market standards.

  • In Which Cases can I get my Money back?

We do our best to keep you satisfied. However, if we fail to provide you with a high-quality paper and our free revisions haven’t cured the situation, or if we don’t meet the deadline (extremely rare), you can apply for a refund. Our quality assurance managers will analyze your claim and will provide you with up to a 100% refund.

  • How can I pay for my Order?

We cooperate only with reliable international payment systems. With us, you can pay with Visa, MasterCard, PayPal, American Express, and Discover. Contact us for further discussions.

  • Do you have Free options or services?

We provide free titles pages, bibliographies, citations, 24-7 high quality support, thesis statements, topics and proof reading.

  • Can I decrease the price of my paper?

Give us more time by selecting a longer deadline. By doing so, you can decrease the price of your paper by up to 60%.

  • What if I do not want to pay in advance?

You can ask us to write 30% of your paper without making upfront payments. Once you are satisfied with the quality, you can pay for the remaining parts of the paper.